The Woman passed Brian Tilsley just as he was about to enter a solicitor's office for an appointment to discuss custody of Nicky Tilsley following Gail's affair with Ian Latimer. All of the extended family, but mother Ivy especially, had pleaded with Brian to reconsider and it was the sight of the woman, telling off her toddler son and threatening to tell his dad of his misdemeanours, that gave him pause for thought and led to him postponing the appointment.