Viv was a cab fare of Steve McDonald's who tidied up her makeup at the end of the journey whilst he complained to her about the problems he was having finding somebody to fix the leaky roof of 1 Coronation Street. She blithely told him that her fella, Arnie, was a roofer who was free for work as he had just walked out on another job as the customer hadn't paid him. She promised to get him to come round to the cab office and Steve let her off the fare for the favour she was doing him. Before she got out of the cab, she gave the driver a saucy wink and told him that it was a shame that both of them were married, shocking Steve with her upfront manner.
Arnie did indeed turn up later on, but in the coming months proved just as unreliable as the other tradesman that Steve had dealt with, coming up with various excuses and proving to be as unreliable as the rest.