Tom Ferguson had just finished a hairdressing course at Granston Technical College, having worked at Anton Dubois and Wildcut for his work experience. He was only supposed to be working at Fiona Middleton's salon for three weeks, but his smooth-talking soon made him a favourite with the women customers.
Following his father's death in 2002, Tom didn't return for the funeral as he was working on a cruise ship.
First and last lines
"Yeah, your idea of what's best for me. Never mine. Goodbye." (Final line, to father Duggie).