Ronnie worked in the loading bay at Amalgamated Steel under the bullying control of foreman Mick O'Connell. Dennis Tanner had been working there for a month, hating the job, which wasn't made easier by the attitude of Ronnie, Lionel and the other men who all thought that he was useless. They also happily joined in with Mick in belittling Dennis and excluding him from their tea breaks. Ronnie and Lionel heard that Dennis used to be in show business and teased him about this, telling him to demonstrate his ventriloquism on them. They weren't the least surprised - and were also more than a bit amused - when Dennis sent a delivery to the entirely wrong city.