The Paramedic and her colleague arrived at 8 Coronation Street in June 2016 in response to an emergency call placed by David Platt. His sister Sarah Platt had undergone a mental breakdown, unable to deal with the shock of the murder of Callum Logan the previous September and the subsequent hiding of his body to protect his killer, Kylie Platt. Convinced that Callum was still alive and after her, she had barricaded herself inside the house and the family had had to force their way in. The paramedic spoke gently to her and asked to approach her. She gained Sarah's confidence and the young woman asked them to take her to a place of safety. Gail Platt wanted to go with her daughter but Sarah had lost all trust in her family and the paramedic instead suggested that Gail get together some of her things and bring them along to Weatherfield General instead.