Jane Lanbury was a receptionist who worked at the Summer Forest Nursing Home that Pat Phelan and Daniel Osbourne visited in October 2017.
In order to see Flora McArdle, Phelan pretended to be her nephew and found out her name by looking in the guest book while the receptionist was busy on the phone. When Jane asked if she could see ID, Phelan used his fake passport in order to prevent Daniel from knowing he had visited.
When Daniel visited on Flora's birthday, Jane interrupted their conversation and asked if she could have a word with him outside. The receptionist told Daniel that her son Harvey wouldn't be calling as her birthday was two weeks ago.
It was later revealed that Phelan was behind Jane's intervention, having told her that Daniel was a journalist. He thanked her for getting rid of Daniel and told her that he didn't want any reporters sniffing around and upsetting her.
List of appearances[]
2017