Shelley is shocked to hear that Charlie has arranged for a therapist to visit her today. After a dismal effort by Eileen, Sean chats up Phil on her behalf. Gail watches the proceedings from her window. Norris pretends to be looking for another job but Rita's not fooled. Mike unnerves Jamie by lecturing him on the importance of families, aware that Jamie is now his grandson. Shelley overhears Charlie warn Zack, the therapist, that he's dealing with a seriously disturbed person. Charlie is reluctant to leave Shelley alone with Zack, and worries that she will be talking about him. Shelley admits to Zack that she's frightened of people and has completely lost all confidence. Sean has booked Phil to do his feet tomorrow, but plans to make himself scarce, leaving Phil alone with Eileen. Eileen agrees to go along with it. Claiming that Phil's "affair" with Eileen is unethical as she is his patient, Gail makes a complaint to Donald, the Medical Centre Manager, but he says there's no case to answer. Candice gives Adam a hard time whilst she's giving him a pre-driving test haircut. Shelley is hopeful that Zack's treatment will work. He's going to set her simple tasks and use relaxation techniques. Rita calls Norris's bluff and mentions advertising for his successor. Charlie corners Zack, demanding to know what Shelley has been saying about him.


Regular cast

Guest cast



  • TV Times synopsis: Shelley enjoys her first counselling session - even though Charlie does his best to find out what's been said; Meanwhile, Gail plays dirty in her war with Eileen.
  • Viewing Figures: UK broadcast - 10,480,000 viewers (2nd place).
August 2005 episodes
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