Mrs Stanton

Mrs Stanton was a customer at The Kabin whose newspapers had not been delivered one morning in April 1992. She called into the establishment and immediately empathised with Mavis Wilton, who along with husband Derek, were trying to manage the business in Rita Fairclough's absence.

Mavis apologised profusely to the customer for her inconvenience and gave her a newspaper on the spot. Although Mrs Stanton didn't really want to make a complaint as such, she thought it best to inform Mavis of the matter as the "little devils" who were supposed to be delivering the papers were being paid, and she felt sure that half of them were being dumped in other people's dustbins.

Derek arrived on the scene just as the customer was leaving and he immediately checked the details in the delivery book. He discovered that Mrs Stanton lived on the housing estate covered by Nigel Chadwick's round - a lad who Derek had already accused of mismanaging newspapers.