Receptionist (Episode 9656)

A receptionist at a B&B in Blackpool responded to Mary Cole's inquiries about her son Jude Appleton's whereabouts - however, she assured Mary that nobody by that name had booked into the hotel. It later transpired that Jude was staying at the B&B but under the name of Dr. Ken Barlow - taking the name from Ken Barlow, an upstanding member of his old community.