Hospital Receptionist (Episode 3270)

The Hospital Receptionist was on duty at Weatherfield General's A&E department in 1991 when Martin Platt brought in eight-month-old David Tilsley with a bump on the head. Nicky had hit David accidentally while playing with a cricket bat.

After waiting for an hour, Martin went up to the desk to complain about the slow Bank Holiday service. The receptionist immediately started taking down the baby's details, lingering on the fact that Martin and David, his purported son, had different surnames. Her line of questioning offended Martin, who knew from his experience of working at the hospital as a porter that the questions posed weren't on the form and that she was asking them because she thought that David's injury was non-accidental. The incident inspired Martin to propose to Gail and suggest adopting the kids so that the family would all have his name. They were married just over a month later.